E-commerce · iOS

    4-Star App Store Relaunch for a Multi-Brand Fashion Retailer

    A multi-brand fashion e-commerce retailer

    4.1★

    App Store rating

    8 wks

    Kickoff to App Store

    +28%

    D30 retention

    −14pp

    Checkout abandonment

    Overview

    A multi-brand fashion retailer had an iOS app sitting at 2.8 stars with a legacy UIKit codebase, a broken checkout flow, and no Apple Pay support. I delivered a full SwiftUI relaunch in 8 weeks — taking the App Store rating to 4.1 stars and improving D30 retention by 28%.

    The challenge

    What we were up against

    The existing app was a UIKit codebase from 2018. Checkout had a ~35% abandonment rate on iOS — mostly due to a broken Apple Pay implementation and a 6-step payment form with no auto-fill support. The product team had been iterating on top of the legacy code for three years and concluded that a clean rewrite was faster than continued patching.

    The approach

    Engineering decisions

    1

    Completed a 2-day discovery sprint to triage the existing codebase, identify what could be reused (product catalogue API, auth layer) and what needed a clean build (checkout, navigation, design system).

    2

    Implemented SwiftUI-first architecture with a clean MVVM layer: product catalogue, search, cart, and checkout — all new. Product images and auth reused existing backend contracts.

    3

    Fixed Apple Pay integration end-to-end: PKPaymentAuthorizationController, shipping method selection, and merchant validation — tested against a real Stripe payment intent.

    4

    Built offline-first cart using local persistence with a sync queue — cart contents survive app restarts and network failures, with conflict resolution on reconnect.

    5

    Integrated push notification personalisation: abandoned cart reminders and price-drop alerts triggered by the existing backend event pipeline, handled with UNUserNotificationCenter and background fetch.

    The outcome

    Results

    App Store rating moved from 2.8 to 4.1 stars within 6 weeks of launch. Checkout abandonment dropped from ~35% to ~21%. D30 retention improved 28% — attributed to the offline cart persistence and push personalisation. The full delivery took 8 weeks from kickoff to App Store submission.

    4.1★

    App Store rating

    8 wks

    Kickoff to App Store

    +28%

    D30 retention

    −14pp

    Checkout abandonment

    Tech stack

    SwiftUIMVVMApple PayStripeUNUserNotificationCenterURLSession